HF HOTELS – A brand of reference in the portuguese market

The HF Hotels is a group of Portuguese hotels positioned in the Portuguese urban tourism market.

The history of the HF Hotels group started in 1986 with the acquisition of the Fénix Lisboa. In 1999, it took over the Ipanema Porto hotel, and, in 2001, it also acquired the Tuela Porto and the Tuela Torre hotels. The latter was renamed as Fénix Porto.

In 2003, the HF Fénix Lisboa hotel was remodelled and expanded from 123 to 193 rooms and the Ipanema Park hotel was acquired. Only in 2004, were several hotels grouped in a network philosophy, becoming part of the HF Hotels group. Regardless the name, the truth is that the group has more than 30 years of experience in hotel management.

Currently, the HF Hotels is a Portuguese hotel group positioned in the Portuguese urban tourism market, already with eight hotel units strategically located in Lisbon and Oporto, ranging from 3 to 5 stars.

As the Group grows, so does our experience, proximity and deep knowledge of the needs of the market. Our presence is marked by policies of consistent investment and continuous innovation.  Therefore, we are continuously searching and developing new products and services, putting us in the forefront and offering our clients not only what they want but also what they never imagined it was possible to get.

HF Hotels in figures:

    • + than 30 years of experience in hotel management
    • 8 hotels
    • 1320 rooms
    • 34 meeting rooms
    • > 2800 m2 of meeting rooms
    • 350 employees
    • 690,000 guests in 2016
    • 1500 events in 2016

To find out more about the HF Hotels, visit us at www.hfhotels.com

HF Fénix Music starts a partnership with Universal Music Portugal!

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HF Fénix Music establishes a partnership with Universal Music Portugal that promises to be incredible!

There will be a lot of surprises in store throughout this very spacial year: album releases, exclusive concerts at our hotel, weekly giveaways of merchandising articles, and incredible VIP experiences for two persons, which include travel, accommodation and a ticket for a concert in a European country.

Many surprises are coming soon, stay tuned!

And don’t forget: “We bring music to the city, but here you are the star.”

Our most smiling person!

Nelson is one of the most cherished employees of the HF Hotels team.

The HF Hotels group is a brand of reference in the Portuguese tourism sector. With eight hotel units divided between Lisbon and Oporto, it has more than 350 employees.

Being fully aware that the company’s success is mostly due to the work and dedication of its employees, the group intends to promote ideals such as spirit of cohesion and cooperation.

In this section, we will provide comments, opinions and stories of the people that welcome you, always take care of you with a smile and do their best to make you feel at home.

The first employee giving his contribution is Nelson Gonçalves, head waiter at the HF Fénix Lisboa.

Nelson is one of the most cherished employees of the HF Hotels team. Every day for eight years, he has been welcoming the guests of the HF Fénix Lisboa with a smile, and he does not go unnoticed.

For Nelson “life needs to be taken with a smile, even when you aren’t in the mood” and, with this motto, he spreads joy to everyone coming to the restaurant from 7.30 to 10.30 am.

He is especially recognised for trying to talk to each guest in their own language and he believes he is now able to greet guests in almost all the languages in the planet. He states that “when guests wake up not feeling in the mood to smile, trying to speak to them in their language will make them feel at home, even far away from home”, which directly meets the motto of the HF Hotels group.

The guests repay him with the same affection, leaving messages such as:

“…We meet a few amazing hardworking staff Fernando in the bar, Nelson in the breakfast room and Vitor from the lobby.“
Kim Bagley

“…A Special mention to Nelson, the floor manager at the breakfast, so so funny guy that spoke and say “hello” in all the languages!”
Nicola Volpe